Programs

COURSE OUTLINE: Stakeholder engagement training – foundationsEngaging with stakeholders is part of many roles across the business, but knowing who to engage, how to engage them effectively and when to seek support can make a big difference to outcomes. This 3-hour introductory session is designed to build your confidence in day-to-day stakeholder engagement. You will learn how to:Identify both internal and external stakeholdersUnderstand stakeholder needs and influence levelsIdentify, assess and mitigate engagement risksChoose the right approach for different situations We will also cover when it is best to involve the Stakeholder Engagement team, particularly for more complex or sensitive matters and how we can support you. This is an interactive session, where you can learn from the trainers and each other, using real world examples to practice techniques. It is ideal for anyone who regularly interacts with stakeholders and wants a practical, straightforward approach to doing it well.

For employeesThis one-hour online session gives employees a practical understanding of our performance process. Focusing on how SMART goal setting and effective use of the process provides alignment on expectations, more meaningful development discussions and supports you to perform at your best. The session will cover:Why SMART goals help improve clarity, focus, and performanceHow to write effective SMART goals with simple examplesThe full-year performance cycle from goal setting through to end‑of‑year review and assessment criteria.A walkthrough of the updated online performance form, including the new layout and featuresTips for getting the most from the performance process and completing each step confidentlyQ&A and guidance on where to access further support and resources

COURSE OUTLINE:This course is about inclusive, curious and compassionate leadership that supports an organisation’s most valuable asset: Its people! Leaders play an important role in fostering and contributing to ‘psychological safety’ in the workplace. By participating in this course, you will know how to manage the risks associated with psychosocial hazards, how they may occur, how to prevent them, reduce them and/ or eliminate them, through inclusive psychologically safe leadership practices.Learning objectivesdefine psychological safety and psychosocial hazardsexplore the neuroscience of psychological safetydiscover how having an understanding of MBTI can assist with fostering a psychologically safe workplacefoster a psychologically safe workplace and how to build it

COURSE OUTLINE:AI Essentials for Business is a foundational one-day short course that provides you with the knowledge, skills and tools to confidently harness AI in the workplace. You will explore core concepts, practical applications, ethical considerations and how AI is impacting businesses, while learning to distinguish between Generative and Agentic AI.Learning outcomesdefine what AI is and is not, bust common myths and use key terms with confidence in daily conversationsdistinguish between Generative AI and Agentic AI and apply their uses in business contextsidentify and compare leading Generative AI models and features to select the right tool for different tasksapply Generative AI to spark ideas, streamline workflows and strengthen collaborationrecognise Agentic AI systems and demonstrate how they operate in real-world scenariosmake informed choices about AI by identifying ethical risks such as bias, confidentiality and alignment.

COURSE OUTLINE:This practical, business-focused program will enable you to identify AI opportunities, integrate AI tools into workflows and guide your team through AI-enabled change, without requiring technical expertise. By focusing on leadership, communication, ethical considerations and operational impact, this course bridges the gap between AI strategy and day-to-day team implementation, building readiness for an AI-driven future.LEARNING OUCOMES:·         explain why AI makes your leadership more valuable, not less·         identify and support different team responses to AI adoption·         apply a practical framework for AI opportunities and risks·         create an actionable plan for leading your team’s AI journey·         build confidence in navigating AI transformation whilst maintaining your values

COURSE OUTLINE: Break through hesitation. Step into your power.If you’ve ever found yourself holding back an idea, second-guessing a decision, or talking yourself out of something you know you can do — this day is for you.Confidence Unleashed is a one-day immersive experience that helps you drop the doubt and rediscover your natural drive. You’ll learn how to shift the inner patterns that keep you stuck, clear the mental noise, and act from calm, grounded power.This isn’t a motivational pep talk — it’s a hands-on day where you’ll actually do the work and feel the change.Grounded in practical psychology and science-based wellbeing, it’s about real results, not hype.What You’ll GetClarity: Pinpoint exactly what confidence looks like for you — and what’s been holding it back.Freedom: Release the beliefs and emotions that make you hesitate, overthink, or play small.Momentum: Learn how to ask, “What would the person I’m becoming do?” — and then actually do it.Tools: Shift fear, doubt, or hesitation in real time — and leave re-charged, focused, and ready to back yourself in any situation.Why JoinBecause confidence doesn’t appear by chance — it’s activated when you decide to act. Take one day to reset, realign, and remember what it feels like to move through your world without second-guessing yourself

COURSE OVERVIEW: Hiring the best talent at Beon, CitiPower, Powercor and United EnergyHosted by the Talent Acquisition team.This face to face session will cover:Running an effective talent processAn overview of each stage, including tips:Approval and defining the roleJob brief and recruitment planAdvertising and screeningBest practice interviewing and indicatorsPre-employment checks and the offer processPromoting inclusion and diversity throughout a talent processEVP and our brandOur remuneration framework and your role in articulating our offerResponsibilities of the Hiring Manager, HR Business Partner and Talent teamProviding you a tool kit for support and success

For people leadersThis one‑hour online session gives leaders a practical understanding of how to use the performance process to drive clarity, engagement, and improved results across their teams. The session focuses on how effective SMARTER goal setting, meaningful performance conversations, and utilisation of the system help leaders support their people to perform at their best. The session will cover:How SMARTER goals enable stronger alignment, accountability, and team performanceHow to guide employees in writing effective SMARTER goals, with examples leaders can use during goal‑setting conversationsThe full‑year performance cycle from a leader’s perspective: goal setting, ongoing check‑ins, mid‑year review and end‑of‑year assessmentA walkthrough of the updated online performance form, highlighting the new self-rating and requesting feedback features.Practical tips for leading confident, constructive goal and development discussions, including feedback tips, adjustment of goals and addressing challenges.Q&A and guidance on where to access leadership‑specific resources, tools, and support

COURSE OVERVIEW: Mid-level managers, are pivotal contributors to our business success. A vital link between frontline team members and the senior management group, the potential to influence and impact their teams is crucial to our business performance. Mid-level managers often lead teams of managers who in turn have their own teams to lead therefore extending the middle managers sphere of influence and requiring the need to role model our leadership behaviours and core values.The middle managers development program delivers a targeted development opportunity that contributes to both their personal development and the continued growth and success of the business.

COURSE OUTLINE: People who can embrace change are the people who will be most productive during change. This session will teach you how to have a really adaptive mindset to change, how to work with change and thrive in it, and behaviourally what to do to respond to change in the most productive manner.

COURSE OUTLINE: Mindsets refers to the beliefs that we hold, whether we think our abilities are set in stone or open to development. These mindsets have enormous implications for personal and professional development and success at work.

COURSE OVERVIEW: This introductory Agile course teaches participants about the Agile mindset, values, principles, and foundational concepts. The content works toward achieving organisational agility without specific focus on any single Agile methodology or framework (i.e. Scrum, Kanban, XP, DSDM, SAFe, etc).

COURSE OUTLINE: This virtual learning series provides participants with a wide range of practical tools and techniques that they can take back to their workplaces and use to help themselves and their teams be more strategic and develop more effective long-term strategies.

COURSE OUTLINE: People who can embrace change are the people who will be most productive during change. This session will teach you how to have a really adaptive mindset to change, how to work with change and thrive in it, and behaviourally what to do to respond to change in the most productive manner.

COURSE OUTLINE: This program emphasises the practical application of EI concepts. Through completion of a Genos Emotional Intelligence Assessment, participants are provided with the perspective and opportunity to deepen awareness of the aspects of their emotional intelligence areas for development.Explore a series of practical techniques, where you will learn and practice the EI skills that are the core of achieving personal awareness, connecting with others, managing stress and exhibiting resilience and optimism.You will need to complete the Genos Emotional Intelligence Assessment at least 1 week prior to attending the workshop. This is to maximise the time in discussing results within the context of the workshop content.

COURSE OVERVIEW: The program equips support function professionals with the key skills necessary to move to a high value added business partner role.Participants build greater awareness of the core skills of becoming a trusted business partner and collaborator through practical, hands-on simulations to explore the tools and frameworks of an internal consultant to effectively build relationships with internal clients.

UNITS OF COMPETENCY:BSBPMG409 Apply project scope management techniquesBSBPMG410 Apply project time management techniquesBSBPMG411 Apply project quality management techniquesBSBPMG412 Apply project cost management techniquesBSBPMG413 Apply project human resources management approaches BSBPMG414 Apply project information management and communications techniques BSBPMG415 Apply project risk management techniquesBSBPMG416 Apply project procurement proceduresBSBPMG418 Apply project stakeholder engagement techniques