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Learning and development programs

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Confidence Unleashed
Break through hesitation. Step into your power.If you’ve ever found yourself holding back an idea, second-guessing a decision, or talking yourself out of something you know you can do — this day is for you.Confidence Unleashed is a one-day immersive experience that helps you drop the doubt and rediscover your natural drive. You’ll learn how to shift the inner patterns that keep you stuck, clear the mental noise, and act from calm, grounded power.This isn’t a motivational pep talk — it’s a hands-on day where you’ll actually do the work and feel the change.Grounded in practical psychology and science-based wellbeing, it’s about real results, not hype.What You’ll GetClarity: Pinpoint exactly what confidence looks like for you — and what’s been holding it back.Freedom: Release the beliefs and emotions that make you hesitate, overthink, or play small.Momentum: Learn how to ask, “What would the person I’m becoming do?” — and then actually do it.Tools: Shift fear, doubt, or hesitation in real time — and leave re-charged, focused, and ready to back yourself in any situation.Why JoinBecause confidence doesn’t appear by chance — it’s activated when you decide to act. Take one day to reset, realign, and remember what it feels like to move through your world without second-guessing yourself
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Hiring manager enablement training
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Accelerated management program
COURSE OVERVIEW: Mid-level managers, are pivotal contributors to our business success. A vital link between frontline team members and the senior management group, the potential to influence and impact their teams is crucial to our business performance. Mid-level managers often lead teams of managers who in turn have their own teams to lead therefore extending the middle managers sphere of influence and requiring the need to role model our leadership behaviours and core values.The middle managers development program delivers a targeted development opportunity that contributes to both their personal development and the continued growth and success of the business.
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Adaptive mindset to thrive through change
COURSE OUTLINE: People who can embrace change are the people who will be most productive during change. This session will teach you how to have a really adaptive mindset to change, how to work with change and thrive in it, and behaviourally what to do to respond to change in the most productive manner.
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Adopting a personal growth mindset
COURSE OUTLINE: Mindsets refers to the beliefs that we hold, whether we think our abilities are set in stone or open to development. These mindsets have enormous implications for personal and professional development and success at work.
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Agile fundamentals
COURSE OVERVIEW: This introductory Agile course teaches participants about the Agile mindset, values, principles, and foundational concepts. The content works toward achieving organisational agility without specific focus on any single Agile methodology or framework (i.e. Scrum, Kanban, XP, DSDM, SAFe, etc).
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Applying strategic thinking
COURSE OUTLINE: This virtual learning series provides participants with a wide range of practical tools and techniques that they can take back to their workplaces and use to help themselves and their teams be more strategic and develop more effective long-term strategies.
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Assertiveness techniques
COURSE OUTLINE: People who can embrace change are the people who will be most productive during change. This session will teach you how to have a really adaptive mindset to change, how to work with change and thrive in it, and behaviourally what to do to respond to change in the most productive manner.
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Building your emotional intelligence
COURSE OUTLINE: This program emphasises the practical application of EI concepts. Through completion of a Genos Emotional Intelligence Assessment, participants are provided with the perspective and opportunity to deepen awareness of the aspects of their emotional intelligence areas for development.Explore a series of practical techniques, where you will learn and practice the EI skills that are the core of achieving personal awareness, connecting with others, managing stress and exhibiting resilience and optimism.You will need to complete the Genos Emotional Intelligence Assessment at least 1 week prior to attending the workshop. This is to maximise the time in discussing results within the context of the workshop content.
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Business partnering skills
COURSE OVERVIEW: The program equips support function professionals with the key skills necessary to move to a high value added business partner role.Participants build greater awareness of the core skills of becoming a trusted business partner and collaborator through practical, hands-on simulations to explore the tools and frameworks of an internal consultant to effectively build relationships with internal clients.
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Cert IV in project management practice
UNITS OF COMPETENCY:BSBPMG409 Apply project scope management techniquesBSBPMG410 Apply project time management techniquesBSBPMG411 Apply project quality management techniquesBSBPMG412 Apply project cost management techniquesBSBPMG413 Apply project human resources management approaches BSBPMG414 Apply project information management and communications techniques BSBPMG415 Apply project risk management techniquesBSBPMG416 Apply project procurement proceduresBSBPMG418 Apply project stakeholder engagement techniques
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Go from good to great with Copilot Chat
COURSE OVERVIEW: Whether you're seeking to improve productivity, create captivating content, or explore the possibilities of AI, this course will empower you with the skills to confidently interact with Microsoft Copilot Chat and unleash its potential for various personal and professional endeavours.
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Coaching to drive performance
COURSE OUTLINE: This workshop has been designed for people to use coaching techniques to develop others in terms of deliverables and development. Participants will learn how to proactively plan and conduct coaching conversations with team members. Use feedback as a tool to assist with the development of capability. Recognise the importance of your role as a coach and the need to capitalise on all presented coaching moments. Believe in the importance of providing continuing development to team members so that they can realise their full potential.
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Communicating more effectively with anyone
COURSE OUTLINE: Have you ever noticed that some people are more challenging to communicate and work with than others, then this program is for you.When you understand social styles and how to adapt your style, you will find that communication is more effective and difficulties are reduced.
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Communicating with impact
COURSE OUTLINE: This workshop takes a fresh look at utilising PowerPoint to enhance and support your communications to ensure that they are impactful, convey the right messages and to assist with making sure the right messages are received.
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Communication challenge
COURSE OUTLINE: The “new normal” requires us to work as we never have before. We can’t rely on simple things to make communicating easier anymore, such as sharing a simple pencil sketch to map out an idea in person or reading non-verbal cues in quite the same way.This highly interactive session puts participants’ communication skills and assumptions to the test in a fun and competitive virtual environment!
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Contract management
COURSE OUTLINE: This short course offers a practical guide to managing contracts. Explore the contract lifecycle, from tendering and negotiating to managing risk and administering contracts.Foster sustainable relationships with suppliers through better management of the tendering and selection process, monitoring the performance of suppliers, managing risk and resolving disagreements more effectively.
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Creating better e-communication
COURSE OUTLINE: In this age of fast changing technology, email is the preferred and often most efficient form of business communication.Yet we often overlook the etiquette framework that should be in place when using this very important business communications tool.
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Creative and critical thinking
COURSE OUTLINE: If you want to become more adept at solving everyday problems in the workplace, this one-day course offers a range of proven tools and techniques you can use to identify challenges and respond to them in a structured and considered manner.You’ll receive practical guidance on how to implement these skills in the workplace, in order that you can make better decisions that are aligned to business goals.
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Onboarding & compliance

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Flora and Fauna Guarantee Act & Our Responsibilities
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Victorian Road Safety - TAC
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Fraud & Corruption 2025
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Beon critical risks
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Business continuity planning (BCP) 2024
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Code of conduct
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Cyber security
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Economic regulatory compliance
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Environmental Sustainability & Governance framework
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HSE essentials
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Induction Beon, CitiPower, Powercor and United Energy
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Privacy awareness
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Ringfencing 2024
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Ringfencing for Field 2024
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Understanding and preventing sexual harassment
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Whistleblower 2024
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Workplace behaviour
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Governance & Oversight

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Security Awareness - OT Administrators
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Competition and consumer law
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Customer service and culture
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Fatigue management
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Finding process information at CitiPower and Powercor
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First Peoples cultural education
The First Peoples module fosters understanding of the diverse cultural beliefs, values, practices of First ​Peoples and their communities.Please complete this module prior to attending the Cultural awareness in person course.
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Foundations of LGBTQ inclusion
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HSE contractor management
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Business System Navigation

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SFS module 1 - Dispatch console overview
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SFS module 2 - Working within the field services tab
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SFS module 3 - Creating and maintaining crews in the crew manaegment tab
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SFS module 4 - Working with service appointments and work orders
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SFS module 5 - Viewing and understanding service resource capabilities
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SFS module 6 - Creating and maintaining shifts
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SFS module 7- Viewing and building reports
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Project training

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LVDERMS - Victorias emergency backstop
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